The mobile phones are playing a vital role in the business environment as without the mobile phones we can’t communicate with our business partners at the necessary times.In order clarify the doubts regarding business,we can make use of the phone systems .As the phones are having the lot of facilities like voice recording, chatting, it can also helps us to record the important requirements and instructions given by the customers at the time of meetings.In the land line phone also, we can use the caller id and Call Recording in order to find, from where the calls are coming and to note the phone numbers.